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For the web you may need Scripts and Executables for perl (pl) files – if there are compiled files and Scripts permission for php (already Scripts by default). The webadmin will let you know. NTFS permission ought to be OK by default.

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Error: 71400050 : Unable to perform action. Error: Access denied for user: ‘root@localhost’ (Using password: YES)

This errors occurs if the mySQL root user specified in Hosting Controller settings doesn’t has sufficient database privileges for the required operation.

SOLUTION
Grant all privileges to ‘root’ user and set this user in mySQL settings in Hosting Controller.

To grant privileges to root user, follow these steps:

Open command prompt. To open command prompt, click Start, click Run, and enter cmd.exe.
Go to /bin directory of mySQL (C:/mySQL/Bin).
Enter following command on command prompt:mysql -h 127.0.0.1 -u root -p
Set privileges for root user by entering following command on mySQL command line:mysql> grant all privileges on *.* to root@127.0.0.1 identified by ‘password’ with grant option;.

Note: ‘password’ is the password of root user and it must be given in the quotes.

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Note: Steps 1-3 are specifically for 2003 Service Pack1, rest are for both 2000 and 2003 machines.

Go to Start => Run=>DComcnfg => Component Services => My Computer => Properties => COM Security =>

Access Permissions =>Edit Limits & Edit Defaults and give both ANONYMOUS LOGON and Everyone all given full permissions. E.g. [Local Access, Remote Access]
Launch and Activation Permissions => Edit Limits & Edit Defaults and give both ANONYMOUS LOGON and Everyone all given full permissions. E.g. [Local Launch, Remote Launch, Local Activation, Remote Activation]
Go to Start => Run=>DComcnfg => Component Services => My Computer => DCOM Config =>Hosting Controller =>Properties => Security =>
Launch and Activation Permissions =>Customize=> Edit and give full permissions to both ANONYMOUS LOGON and Everyone.
Access Permissions =>Customize=> Edit and full permissions to both ANONYMOUS LOGON and Everyone.
Configuration Permissions=>Customize=> Edit and full permissions to both ANONYMOUS LOGON and Everyone.
Open your services control manager as follows:
Start=>Run=>Services.msc and stop and disable the Windows Firewall/Internet Connection Sharing (ICS) service.
RPC and HC Services should be running on both machines. For further detailed information read this article. https://www.hostingcontroller.com/english/support/kb/HCKB-Article101.html
“Enable Distributed COM” & “Enable COM Internet Services on this Computer” on both HC Primary and Remote machines. Both of them can be enabled as follows:
Start=>Run=>Dcomcnfg=>Component Services=>My Computer=>Propertiese=>Default Properties Tab.
DCOM should be properly configured on all machines. For further details about configuring DCOM please read. https://www.hostingcontroller.com/english/support/kb/HCKB-Article42.html
The HC Secondary Installer should be with latest hot fix on remote machines. https://hostingcontroller.com/english/downloads/hcsec.exe (HCv6.1 Windows Secondary Installer)
https://hostingcontroller.com/english/sp/index.html (Latest Hot fix)
Register HCDcomClient.dll by giving the following command on both machines.
*X\dll\regsvr32 HCDComClient.dll
In case of firewalls open related ports of firewall for proper. https://hostingcontroller.com/english/support/kb/HCKB-Article60.html
HC uses built-in DCom of Microsoft for remote communication which is comparatively a slow method of communication. In case your machines are in different physical locations, it is recommended to move all machines with in the same LAN to avoid any problem.
NOTE:

In coming version .Net Technology will be used instead of DCOM, which will minimize this threat.
If the problem persists even after following these steps, send the respective HC DCOM logs located at *X:\Logs on HC primary machine to HC support for further investigation.
support@hostingcontroller.com
“X” refers to the path where HC is installed. In most cases it might be as follows:
C:\Program Files\Advanced Communications\Hosting Controller

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1. Install SQL Server on Secondary Machine.

2. Install the Client Setup of SQL Server on the primary machine.

3. Configure SQL Server in HC settings as explained here https://portal.hostingcontroller.com/kb/a1305/configuring-microsoft-sql-server-for-hosting-controller-v10.aspx?KBSearchID=63086

If SQL Server is on remote machine, then you need to run SQL Server Client Setup on the primary machine where HC is running. You will see the Client Setup option when you run the SQL setup. SQL client setup mainly installs few components called SQL DMO, which are needed in order to programmatically perform SQL server operations. SQL server enterprise manager also uses same components.

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1) Replace DMRemoteConfig.exe in the LiveStats install (usually \deepmetrix\tools\)
2) Replace DMRemoteConfig.exe in the exe directory of Hosting Controller
3) DMSoap folder needs to replace the one used by LiveStats (e.g Inetpub\wwwroot\livestats\DMSoap\)

Make sure deepmetrix patch installed (You can also get the patch from Deepmetrix).

The post How do I fix LiveStats problems? appeared first on Hivelocity Hosting.

Stop all IIS and Hosting Controller Services.

Copy mySQLdump.exe from (X:/mySQL installation path/Bin) -path of local or remote mySQL machine and replace at this location X:\Program Files\Advanced Communications\Hosting Controller\exes of HC installation path.

Start IIS and hostingcontroller services

Note:

“X” refers to the drive/path where respective software is installed (mySQL is the software in this case).

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