LiveStats - Knowledge Base Archives - Hivelocity Hosting https://www.hivelocity.net/kb/tag/livestats/ Dedicated Servers, Private Cloud & Colocation Mon, 18 Dec 2023 14:31:29 +0000 en-US hourly 1 https://wordpress.org/?v=6.6 How do I fix LiveStats problems? https://www.hivelocity.net/kb/how-do-i-fix-livestats-problems/ https://www.hivelocity.net/kb/how-do-i-fix-livestats-problems/#respond Sat, 13 Nov 2010 13:22:56 +0000 https://kb.hivelocity.net/?p=1522 Make sure you have installed latest hotfix 2.5 on your machine and in case of live stats 8.0 version you have to follow under mentioned steps to make it compatible with HC: 1) Replace DMRemoteConfig.exe in the LiveStats install (usually \deepmetrix\tools\) 2) Replace DMRemoteConfig.exe in the exe directory of Hosting Controller 3) DMSoap folder needs …

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Make sure you have installed latest hotfix 2.5 on your machine and in case of live stats 8.0 version you have to follow under mentioned steps to make it compatible with HC:

1) Replace DMRemoteConfig.exe in the LiveStats install (usually \deepmetrix\tools\)
2) Replace DMRemoteConfig.exe in the exe directory of Hosting Controller
3) DMSoap folder needs to replace the one used by LiveStats (e.g Inetpub\wwwroot\livestats\DMSoap\)

Make sure deepmetrix patch installed (You can also get the patch from Deepmetrix).

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