Managed Services - Knowledge Base Archives - Hivelocity Hosting https://www.hivelocity.net/kb/tag/managed-services/ Dedicated Servers, Private Cloud & Colocation Thu, 07 Dec 2023 14:01:31 +0000 en-US hourly 1 https://wordpress.org/?v=6.6 What is the difference between managed / unmanaged servers? https://www.hivelocity.net/kb/what-is-the-difference-between-managed-unmanaged-servers/ https://www.hivelocity.net/kb/what-is-the-difference-between-managed-unmanaged-servers/#respond Sun, 14 Nov 2010 11:05:44 +0000 https://kb.hivelocity.net/?p=2399 Self-managed servers get free reboots, free hardware replacement and help with 5-10 minute fixes here and there. Other than that, tech support is provided at $32.50 per ½ hour. Managed customers pretty much get whatever support they need anytime they need it. We are not going to do busy work for them, like setting up …

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]]> Self-managed servers get free reboots, free hardware replacement and help with 5-10 minute fixes here and there. Other than that, tech support is provided at $32.50 per ½ hour. Managed customers pretty much get whatever support they need anytime they need it. We are not going to do busy work for them, like setting up email accounts because they don’t want to do it, but we will trouble shoot and assist with most anything they need.

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