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If you are facing an issue that says user can’t access cpanel by

https://domain.com/cpanel

then please try doing the following,

1) log in to WHM and go to “Tweak Settings”

2) Uncheck the following two options from “System”,

Always redirect users to the ssl/tls ports when visiting /cpanel, /webmail, etc.

When visiting /cpanel or /whm or /webmail with ssl redirect to the server’s hostname (unless a custom certificate has been installed in Manage Service Certificates).

These two options should be unchecked to access /cpanel or /whm or /webmail.

The post Issue with /cpanel or /whm or /webmail. appeared first on Hivelocity Hosting.

Click on the “Tweak Settings” link under “Server Setup”. Within the “System” section is a check box with the heading:

“Disable Http Authentication for cPanel/WebMail/WHM Logins (forces cookie authentication)”

Tick the check box and apply the changes by clicking on the “Save” button at the bottom of the page.

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Click on the “Tweak Settings” link under “Server Setup”. Within the system section is a check box with the heading:

“Always redirect users to the ssl/tls ports when visiting /cpanel, /webmail, etc.”

Tick the check box and apply the changes by clicking on the “Save” button at the bottom of the page.

The post How can I force users to use the WHM/Cpanel/Webmail SSL ports? appeared first on Hivelocity Hosting.

Click on the “Tweak Settings” link under “Server Setup”. Within the “System” section is a check box with the heading:

“Disable Http Authentication for cPanel/WebMail/WHM Logins (forces cookie authentication)”

Tick the check box and apply the changes by clicking on the “Save” button at the bottom of the page.

The post How can I force cookie authentication for WHM/Cpanel/Webmail? appeared first on Hivelocity Hosting.

Yes.

Click on the “Tweak Settings” link under “Server Setup“. Within the “System” section is a check box with the heading:

“When visiting /cpanel or /whm or /webmail with ssl redirect to the servers hostname.”

Tick the check box and apply the changes by clicking on the “Save” button at the bottom of the page.

The post Can WHM be set to redirect SSL ports for WHM/Cpanel/Webmail to the correct hostname? appeared first on Hivelocity Hosting.

To verify PHP is running in CGI for webmail, go to IIS Manager -> Websites -> webmail -> properties.

Select the home directory tab -> Configuration -> Application mappings, ensure that the extension .php is being handled by the executable version of PHP which is in

“C:\Program Files\SWsoft\Plesk\Additional\Php\php.exe”.

The post Fix Plesk Webmail on Windows not loading and eventually timing out appeared first on Hivelocity Hosting.

This error means that web site webmail(default) responsible for webmail is misconfigured in IIS. To return it to working state you need to apply Plesk utility that will reconfigure webmail on the server.

"%plesk_bin%\defpackagemng.exe" --fix --type=webmail

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