Service Notices -Blog Archives - Hivelocity Hosting https://www.hivelocity.net/blog/category/service-notices/ Dedicated Servers, Private Cloud & Colocation Mon, 15 May 2023 15:19:27 +0000 en-US hourly 1 https://wordpress.org/?v=6.6 New Windows Vulnerability Discovered – What You Need to Do Right Now! https://www.hivelocity.net/blog/new-windows-vulnerability-discovered-what-you-need-to-do-right-now/ https://www.hivelocity.net/blog/new-windows-vulnerability-discovered-what-you-need-to-do-right-now/#respond Thu, 15 Aug 2019 04:00:00 +0000 https://www.hivelocity.net/blog/new-windows-vulnerability-discovered-what-you-need-to-do-right-now/ On August 13th, 2019, it was announced that a serious vulnerability was discovered that affects pretty much every version of Windows OS for servers and PCs. I know right. Here are some links to more information about this serious security flaw. https://www.bleepingcomputer.com/news/security/microsoft-fixes-critical-windows-10-wormable-remote-desktop-flaws/ https://blog.qualys.com/laws-of-vulnerabilities/2019/08/13/august-2019-patch-tuesday-93-vulns-29-critical-7-remote-desktop-vulns-hyper-v-dhcp-adobe-vulns https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2019-1181 https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2019-1182 Take These Actions Immediately to Patch and Protect your Server …

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On August 13th, 2019, it was announced that a serious vulnerability was discovered that affects pretty much every version of Windows OS for servers and PCs. I know right.

Here are some links to more information about this serious security flaw.

Take These Actions Immediately to Patch and Protect your Server

To protect your computer from this serious vulnerability, follow these steps:

  1. Run Windows Updates and reboot your computer/server immediately.
  2. Turn on Network Level Authentication in your Remote Desktop Settings on your servers if you do not have this enabled already. See below for detailed instructions on how to accomplish this.

    1. First, open the control panel (you can search for the control panel in newer version of Windows). Once the control panel is open, click on System and Security.

      Window showing the control panel and the system and security option

    2. Next, click System.

      System and Security window, highlighting the System option

    3. Now, click Remote Settings.

      Screenshot showing showing information related to Windows Server 2019

    4. Lastly, at the bottom make sure Allow remote connections is selected AND Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended) is checked.

      System Properties window highlighting the option to allow remote connections

This action will ensure NLA is turned on, thus further protecting your server. Once you have completed your Windows Updates, this new exploit should be patched, but you should always run Network Level Authentication just to be safe.

 

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account -> Support and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.

 

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UPS Battery Replacement and Reconfiguration Complete https://www.hivelocity.net/blog/ups-battery-replacement-and-reconfiguration-complete/ https://www.hivelocity.net/blog/ups-battery-replacement-and-reconfiguration-complete/#respond Tue, 01 Jan 2019 18:26:58 +0000 https://www.hivelocity.net/?p=4394 Hivelocity announced this week that is has completed the replacement of every battery in its power backup UPS system. The Hivelocity battery backup system consists of 3 battery banks. The first battery bank is the primary with the other two being redundant banks. The old battery banks were nearing end of life and the time …

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Hivelocity announced this week that is has completed the replacement of every battery in its power backup UPS system. The Hivelocity battery backup system consists of 3 battery banks. The first battery bank is the primary with the other two being redundant banks.

The old battery banks were nearing end of life and the time had come for them all to be replaced with new 12 volts. The new backup system is configured to allow for a handful of batteries to fail on any or all banks without any interruption in power. “We will be posting some pictures of the new battery setup on our site within the data center tour very soon” says Hivelocity GM Steve Eschweiler.”We are happy to have this task completed. Reliable power is paramount for us, and these new batteries certainly give us peace of mind.”

 

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Level3 and Time Warner Telecom Added to the Hivelocity Network https://www.hivelocity.net/blog/level3-and-time-warner-telecom-added-to-the-hivelocity-network/ https://www.hivelocity.net/blog/level3-and-time-warner-telecom-added-to-the-hivelocity-network/#respond Tue, 01 Jan 2019 18:26:22 +0000 https://www.hivelocity.net/?p=4392 Hivelocity has added both Level3 and Time Warner Telecom to its list of bandwidth carriers this week. The addition of these two carriers further enhances the global reach of Hivelocity’s network. By adding these 2 carriers Hivelocity now boasts a network consisting of four of the largest and most recognized transit carriers in the world. …

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Hivelocity has added both Level3 and Time Warner Telecom to its list of bandwidth carriers this week. The addition of these two carriers further enhances the global reach of Hivelocity’s network.

By adding these 2 carriers Hivelocity now boasts a network consisting of four of the largest and most recognized transit carriers in the world. The inclusion of Level3, Time Warner, Global Crossing, and Cogent will equate to great ping times and tracerts to the Hivelocity network across the globe. With customers from nearly 100 countries, having a strong and diverse network is imperative. “Our goal is to build a network that limits no person from any country, state, or province around the world from starting a relationship with Hivelocity. By bringing on Level3 and TWTC this week, we took a major step towards completing that goal,” says Hivelocity GM Steve Eschweiler. “Once we turn up our FCP routing module in early 2010, we will have accomplished our goal of having one of the premier networks in the business.”

With Level3 and Time Warner online, Hivelocity now has 28 Gbps of total bandwidth capacity. Hivelocity offers customers port speeds up to 1Gbps and specializes in unmetered bandwidth.

 

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Hivelocity Wins Yet Another Hosting Award https://www.hivelocity.net/blog/hivelocity-wins-yet-another-hosting-award/ https://www.hivelocity.net/blog/hivelocity-wins-yet-another-hosting-award/#respond Tue, 01 Jan 2019 18:25:32 +0000 https://www.hivelocity.net/?p=4390 Dedicated server provider, Hivelocity, has been named Best Unix Dedicated Host by DedicatedServerDir.com for April 2009. This is the third hosting award Hivelocity has received in 3 months for its dedicated servers. DedicatedServerDir collects thousands of votes each month on a range of hosting services. Each month a winner is announced based on the sum …

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Dedicated server provider, Hivelocity, has been named Best Unix Dedicated Host by DedicatedServerDir.com for April 2009. This is the third hosting award Hivelocity has received in 3 months for its dedicated servers.

DedicatedServerDir collects thousands of votes each month on a range of hosting services. Each month a winner is announced based on the sum of votes in each category. In February of this year Hivelocity achieved the Best Windows Dedicated Host at WebHostDir and was voted a Top 25 overall host by Tophosts in March. In addition to the numerous awards Hivelocity has racked up this year, they were also named Web Host Magazine’s Editor’s Choice for Best Dedicated Host in 2008. Hivelocity attributes its recent run on awards to its focus on customer service and value. “Too many of our competitors have forgotten what it means to be a service oriented business. In many ways computers have made it easy to forget personal service and customer care. With email, tweets and chat some companies may never even speak to their customers. We at Hivelocity believe you can be a leader in cutting edge technology and still make customer service paramount. When a customer or potential customer deals with a Hivelocity representative, we want them to feel like they are a guest at a five-star hotel,” says General Manager Steve Eschweiler.

Since its inception in 2001, Hivelocity has earned a reputation for being one of the best values in the dedicated hosting sector. With Core2Duo dedicated servers starting at $75, Core2Quads at $99, and Quad-Core Xeon dedicated servers starting at $165, they seem to have some of the most competitive pricing around. Considering Hivelocity uses SuperMicro hardware and boasts a 99.98% uptime track record over the last 3 years (stats by Webhostingstuff) while maintaining this great pricing point, these awards seem to be very well deserved.

 

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Hivelocity to Promote Exclusive Server Deals with Twitter https://www.hivelocity.net/blog/hivelocity-to-promote-exclusive-server-deals-with-twitter/ https://www.hivelocity.net/blog/hivelocity-to-promote-exclusive-server-deals-with-twitter/#respond Tue, 01 Jan 2019 18:24:43 +0000 https://www.hivelocity.net/?p=4388 Dedicated server host, Hivelocity, announced this week it will be promoting exclusive server deals to its Twitter followers. Since March 27th Hivelocity has been sending out daily and sometimes hourly tweets announcing short term server promotions. Since their first tweet just 2 weeks ago, Hivelocity has attracted over 900 followers. The Twitter phenomenon has taken …

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Dedicated server host, Hivelocity, announced this week it will be promoting exclusive server deals to its Twitter followers. Since March 27th Hivelocity has been sending out daily and sometimes hourly tweets announcing short term server promotions.

Since their first tweet just 2 weeks ago, Hivelocity has attracted over 900 followers. The Twitter phenomenon has taken the world by storm and Hivelocity is more than happy to capitalize on its success. From free secondary hard drives to $99 Core2Quad server offers, Hivelocity is making these offers exclusive to only people who have found them through twitter.com/hivelocity. Each of Hivelocity’s tweets to this point has been one day only and sometimes one hour only offers. “Twitter is a wonderful way to not only introduce non-customers to Hivelocity but to let existing customers know of company and network news. We plan on sending out at least one tweet every day announcing a great deal on a new server or cheap way to upgrade an old server. Everyone needs to know, these promotions are exclusive to our Twitter followers and the only way to know about them is to join our tweet” says Hivelocity’s General Manager, Steve Eschweiler.

Twitter is a free social networking site that allows its users to send short bursts of information to anyone who signs up as a follower of someone else. Each Tweet is limited to 140 characters and is meant to keep each follower up to speed with user’s day to day activities. Companies like Hivelocity using Twitter to keeps its followers up to speed with the company’s day to day activity is becoming more and more common.

 

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Hivelocity Given Mark of Distinction https://www.hivelocity.net/blog/hivelocity-given-mark-of-distinction/ https://www.hivelocity.net/blog/hivelocity-given-mark-of-distinction/#respond Tue, 01 Jan 2019 18:24:05 +0000 https://www.hivelocity.net/?p=4386 Tophosts announced this week that Hivelocity has been given the mark of distinction after being voted a top 25 best host in the industry. According to their website, the TopHosts panel determines the best web hosting providers based on breadth of service and product offerings, exceptional customer care practices, innovative marketing approaches, and technology adoption. …

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Tophosts announced this week that Hivelocity has been given the mark of distinction after being voted a top 25 best host in the industry. According to their website, the TopHosts panel determines the best web hosting providers based on breadth of service and product offerings, exceptional customer care practices, innovative marketing approaches, and technology adoption.

Additionally, thousands of Webmasters provide feedback for validation purposes and then, the Top 25 Web Hosts are named each month. Hivelocity specializes in dedicated server and VPS hosting services with customers from over 75 countries worldwide. Since their inception in 2001 Hivelocity has made a name for itself with clever advertising campaigns pitching their exceptionally low priced hosting services.

 

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Hivelocity Gives SourceForge Mirror Sites https://www.hivelocity.net/blog/hivelocity-gives-sourceforge-mirror-sites/ https://www.hivelocity.net/blog/hivelocity-gives-sourceforge-mirror-sites/#respond Tue, 01 Jan 2019 18:23:05 +0000 https://www.hivelocity.net/?p=4384 (WEB HOST INDUSTRY REVIEW) — In its latest philanthropic effort, dedicated hosting provider Hivelocity (www.hivelocity.net) will be providing the world’s largest open-source software development and distribution environment, SourceForge (www.sourceforge.net), with mirror site services. According to the company’s Monday announcement, Hivelocity’s global network infrastructure will help support more than 180,000 projects and more than 1.9 million …

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(WEB HOST INDUSTRY REVIEW) — In its latest philanthropic effort, dedicated hosting provider Hivelocity (www.hivelocity.net) will be providing the world’s largest open-source software development and distribution environment, SourceForge (www.sourceforge.net), with mirror site services. According to the company’s Monday announcement, Hivelocity’s global network infrastructure will help support more than 180,000 projects and more than 1.9 million registered users.

SourceForge and its network of sites helps provide a central place for technology enthusiasts from around the world to connect, develop, and share open-source software. In late January, content delivery network provider CDNetworks (www.cdnetworks.com) began providing SourceForge.net with state-of-the-art mirror sites in the US and Asia, improving its speed and reliability at no charge to SourceForge.net as part of its support of the free development and exchange of software in the Open Source community.

Specializing in dedicated server hosting and unmetered bandwidth, Hivelocity has a wide global network reach, making it a naturally strong provider of mirror services, not unlike CDNetworks. Ideologically, Hivelocity is also supportive of open-source software, having provided mirrors to community-created enterprise operating system CentOS (www.centos.org).

Hivelocity’s mirror will give SourceForge users access to the Hivelocity network for uploading and downloading data for these development projects. “We are so happy to promote the free flow of thought and development along the Internet,” Hivelocity general manager Steve Eschweiler said in a statement. “SourceForge helps inspire and produce brilliant ideas and applications that improve the way people run their businesses and lives. What a great product to support.”

 

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New Customers From Our RackAlley Acquisition – Welcome to myVelocity https://www.hivelocity.net/blog/welcome-to-myvelocity/ https://www.hivelocity.net/blog/welcome-to-myvelocity/#respond Tue, 02 Jan 2018 04:00:00 +0000 https://www.hivelocity.net/blog/welcome-to-myvelocity-/ (Below is a copy of the email we sent January 2nd, 2018 to our new customers who came to us through our acquisition of RackAlley in September. The information within this message is in regards to our transitioning those accounts and account management to Hivelocity’s myVelocity customer portal. Previous RackAlley customers will now access and …

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(Below is a copy of the email we sent January 2nd, 2018 to our new customers who came to us through our acquisition of RackAlley in September. The information within this message is in regards to our transitioning those accounts and account management to Hivelocity’s myVelocity customer portal. Previous RackAlley customers will now access and manage their account with Hivelocity through myVelocity.)

Let us first thank you for your business and wish you a happy, healthy and prosperous 2018. With the new year upon us, it is the perfect time to introduce myVelocity and give you a fresh new way to manage your account with us. myVelocity replaces the WHMCS interface you used previously to manage your account with RackAlley. Your old invoices and trouble tickets will not appear in myVelocity but can be emailed to you upon request.

Three quick steps to access your new myVelocity account:

  1. First, visit https://my.hivelocity.net/send-password-reset, enter your email address, and click reset. (Your username will be the same email address you previously used to access WHMCS with RackAlley which is also the same address this email was sent to.)
  2. Next, check your email for instructions on creating a new password.
  3. Lastly, access myVelocity at https://my.hivelocity.net/login after establishing your new password.

Once you have access to myVelocity, we encourage you to take a few minutes to explore and discover all of the features now available to you. Here are just a few of things you can do within myVelocity:

  • Support tickets (24/7/365 with typical response time of 15 minutes or less)
  • Billing and invoices
  • Bandwidth usage graphs
  • Create additional user accounts with customizable access rights
  • Service monitoring and alerts
  • DNS and record management
  • Free cloud storage
  • Enable Rapid Restore and view daily recovery points
  • Much more…

Screenshot of the Hivelocity myVelocity control panelScreenshot of the myVelocity profile page

Our in-house development team routinely pushes updates to myVelocity adding new features and perfecting old ones. If you have an idea for something you would like to see added just click the feedback button within myVelocity.

Thank you for your business and please let us know if you have any issues or questions.

Happy New Year,

Team Hivelocity

888-869-4678

 

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Attention: Dirty Cow Exploit Affects Linux Servers- Information and Instruction https://www.hivelocity.net/blog/attention-dirty-cow-exploit-affects-linux-servers-information-and-instruction/ https://www.hivelocity.net/blog/attention-dirty-cow-exploit-affects-linux-servers-information-and-instruction/#respond Sat, 22 Oct 2016 04:00:00 +0000 https://www.hivelocity.net/blog/attention-dirty-cow-exploit-affects-linux-servers-information-and-instruction/ Attention, A recent exploit known as Dirty Cow has been discovered that affects Linux servers. You can find information regarding this exploit at; https://access.redhat.com/security/vulnerabilities/2706661 https://thehackernews.com/2016/10/linux-kernel-exploit.html https://bugzilla.redhat.com/show_bug.cgi?id=1384344 At this time if you have KernelCare your server should already be patched. To check that kernelcare has patched your server you can run the following command. /usr/bin/kcarectl --info …

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Attention,

A recent exploit known as Dirty Cow has been discovered that affects Linux servers. You can find information regarding this exploit at;

At this time if you have KernelCare your server should already be patched. To check that kernelcare has patched your server you can run the following command.

/usr/bin/kcarectl --info 

Your server is patched if see a kernel update that was built on either October 21st or 22nd depending on your OS.

If you do not have KernelCare but wish to add it to your server you can do so by following the instructions here- https://www.kernelcare.com/try_it/install.php

There is no patch for CentOS at this time. When a patch is available we will push the patch to all of our managed customers and update this article accordingly. Once we do push the patch each customer will still need to reboot their server themselves for the patch to be effective.

Please follow the instructions below to check and patch your server for this vulnerability.

Check Vulnerability

Ubuntu/Debian

To find out if your server is affected, check your kernel version.

uname -rv

You’ll see output like this:

 
4.4.0-42-generic #62-Ubuntu SMP Fri Oct 7 23:11:45 UTC 2016 

If your version is earlier than the following, you are affected:

  • 4.8.0-26.28 for Ubuntu 16.10
  • 4.4.0-45.66 for Ubuntu 16.04 LTS
  • 3.13.0-100.147 for Ubuntu 14.04 LTS
  • 3.2.0-113.155 for Ubuntu 12.04 LTS
  • 3.16.36-1+deb8u2 for Debian 8
  • 3.2.82-1 for Debian 7
  • 4.7.8-1 for Debian unstable

CentOS

If you’re on CentOS, you can use this script provided by RedHat to test your server’s vulnerability. To do so, first download the script.

wget https://access.redhat.com/sites/default/files/rh-cve-2016-5195_1.sh

Then run it with bash.

bash rh-cve-2016-5195_1.sh

If you’re vulnerable, you’ll see output like this:

Your kernel is 3.10.0-327.36.1.el7.x86_64 which IS vulnerable.

If your version is earlier than the following, you are affected

  • 2.6.32-642.6.2 for CentOS 6
  • 3.10.0-327.36.3 for CentOS 7

Fix Vulnerability

Ubuntu/Debian

Update and upgrade your packages using apt-get.

sudo apt-get update && sudo apt-get dist-upgrade

You’ll need to reboot your server to apply the changes.

sudo reboot

CentOS 6.x and 7.x (no patch available for Cent 5.x at this time)

To Patch:

yum update -y 
reboot

Test if new kernel is loaded correctly:

bash rh-cve-2016-5195_1.sh 
Your kernel is 3.10.0-327.36.3.el7.x86_64 which is NOT vulnerable.

If you have any questions regarding your server or would like our assistance please open a trouble ticket at https://my.hivelocity.net/login/

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New Vulnerability Discovered Affecting RedHat, CentOS, Ubuntu, CloudLinux and Debian OS https://www.hivelocity.net/blog/new-vulnerability-discovered-affecting-redhat-centos-ubuntu-and-debian-os/ https://www.hivelocity.net/blog/new-vulnerability-discovered-affecting-redhat-centos-ubuntu-and-debian-os/#respond Thu, 18 Feb 2016 05:00:00 +0000 https://www.hivelocity.net/blog/new-vulnerability-discovered-affecting-redhat-centos-ubuntu-and-debian-os/ This is a courtesy notice for any self-managed customers running the following OS; Red Hat Enterprise Linux 6 & 7 CentOS 6 & 7 CloudLinux 6 & 7 Debian Squeeze, Wheezy, Jessie Ubuntu 12.04 & 14.04 If you have Hivelocity’s Fully Managed Services on your server we have already applied the necessary patch and emailed …

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This is a courtesy notice for any self-managed customers running the following OS;

  • Red Hat Enterprise Linux 6 & 7
  • CentOS 6 & 7
  • CloudLinux 6 & 7
  • Debian Squeeze, Wheezy, Jessie
  • Ubuntu 12.04 & 14.04

If you have Hivelocity’s Fully Managed Services on your server we have already applied the necessary patch and emailed you with instruction to reboot your server at the earliest convenience.

 

If you have a self-managed server please read below for more information on this vulnerability and instruction on steps you can take to protect your server.

The vulnerability has been discovered in glibc, one of the core libraries relied upon by the Linux operating system. This vulnerability allows a remote attacker to potentially execute arbitrary code in the system and cause unexpected operating system behavior such as hangs or crashes.

We strongly recommend that you apply system updates as soon as possible. These patches may be found in the security section of your distribution’s website. If you require our assistance or have questions please open a trouble ticket in myVelocity.

More information is available at the following links:

  • https://ma.ttias.be/critical-glibc-buffer-overflow-vulnerability-getaddrinfo-linux-cve-2015-7547-cve-2015-5229/
  • https://googleonlinesecurity.blogspot.be/2016/02/cve-2015-7547-glibc-getaddrinfo-stack.html
  • https://access.redhat.com/errata/RHSA-2016:0176

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Hivelocity Breaking Ground On New World Class Data Center https://www.hivelocity.net/blog/new-tampa-data-center/ https://www.hivelocity.net/blog/new-tampa-data-center/#respond Thu, 15 Oct 2015 04:00:00 +0000 https://www.hivelocity.net/blog/new-tampa-data-center/ Hivelocity, a cloud hosting, bare-metal server and infrastructure services provider to customers in over 130 countries, announced today plans to open a new 30,000 square foot world class data center in Tampa FL. This will be Hivelocity’s second data center in Tampa, increasing its footprint in the area to over 60,000 square feet and establishing …

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Hivelocity, a cloud hosting, bare-metal server and infrastructure services provider to customers in over 130 countries, announced today plans to open a new 30,000 square foot world class data center in Tampa FL. This will be Hivelocity’s second data center in Tampa, increasing its footprint in the area to over 60,000 square feet and establishing it as one of the regions largest cloud service providers. Hivelocity employs over 50 technology experts to manage and maintain over 10,000 customer servers. The addition of this newest data center will allow the company to add another 20,000 bare-metal servers to its infrastructure over the next few years.

“We opened our flagship data center back in 2012 and within 2 years found ourselves needing to build out an additional 10,000 square feet of raised floor space to accommodate growth. Our new data center will not only give us more space for growth but also allow us to offer an expanded portfolio of enterprise hosting services for businesses large and small”, said Mike Architetto, President and CEO of Hivelocity. “We have provided our customers with 100% uptime since we opened our current data center 4 years ago. The addition of our new facility will only enhance our ability to provide never-fail infrastructure and cloud services.”

Services out of the new facility will initially include bare-metal dedicated servers, private cloud environments and colocation. Colocation solutions will be available in footprints as small as a single server to as large as a private cage or pod. Hybrid colocation services will also supplement the more traditional offering, providing customers the option to compliment their infrastructure with Hivelocity’s cloud storage and bare-metal servers without the additional CAPEX. This new facility will be staffed with systems and cloud engineers 24/7 available to support customers whenever needed.

“We are on pace for a record breaking year and are excited to enter the fourth quarter with this big announcement. As our customers’ businesses continue to grow and as we continue to grow our customer base we will need to continue expanding our available service center locations. We offer our services out of Tampa, Atlanta, Miami and Los Angeles currently and intend to grow that list soon,” said Architetto.

The build out of Hivelocity’s new data center is expected to complete in Q1 of 2016. You can take an interactive tour of Hivelocity’s flagship data center at https://www.hivelocity.net/#tour. For questions or more information about Hivelocity please visit https://www.hivelocity.net/.

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